Payment and shipping

Shipping in Bulgaria

   Free delivery
To SPEEDY office in Sofia or across the country on orders for 70 BGN and above.

  Pick-up at 'Pivoteka' store in Sofia

You can specify an option for personal pickup from our physical store at: 53 Lyuben Karavelov St., during its working hours: every day from 12:00 to 22:00.

 Range and prices
We deliver across the country either to SPEEDY office or to a private address by partner courier company. The delivery price is based on the total weight of the parcel and the location of final destination. Our web-shop calculates automatically the final price of the order after You fill in address and preferable shipping method. When You select a promotional package that includes free shipping, You will receive a notification and the shipping cost will be deducted from Your order cost.

 Terms of delivery
Standard shipping time is 1-3 business days after placing the order. Deliveries to a private address take place according the courier's schedule for the respective area. There might be some delays during weekends, national holidays and remote destinations. We highly recommend to place Your order on time, in order to match the desired delivery date. For specific requests and requirements regarding the delivery term, please contact us or leave Your comment in the order.

 Payment
You can choose to pay by bank transfer or in cash on delivery. For bank transfer please use the following details and mention You purchase/order number: DSK, STSABGSF, BG51STSA93000022096548 PIVOTEKA EOOD

 Packaging and complaints
We make sure You always receive the products in reliable and safe packaging, which is also suitable for a gift. When we ship by courier, our boxes are extra wrapped in stretch foil to prevent dirt, glue, labels etc, thus You receive Your box neat and clean.
In cases of breakage, we refund the amount for the damaged product. If You suspect Your parcel might be damage, please inform the courier on reception of the shipment.

 Example of prices, please find in the table below:

Weight (kg)    To office BGN    To address BGN
up to 3             6.46                     10.86
up to 6             8.24                     15.54
up to 10           9.72                     17.16
up to 20          15.89                    26.08
up to 30          17.69                    32.21

Shipping to Europe

 Shipping range and prices
We deliver to all EU countries via DPD Economy. Shipping prices are based on weight and country of delivery. Our system will automatically calculate shipping prices in the checkout section, after you put your adress. For approx. price sheet scroll down.

 Payment
You can safely pay by card or by bank transfer. All orders are proceeded only after payment confirmation, thus we strongly recommend card payment for faster delivery. All prices are in EUR (currency selector is top right corner, just next to language prefrence). We use the best domestic payment system for fast and 100% protected payment.

 Package and refund
We did our best to securely pack your precious beer but in case of damaged goods we will refund you on all  affected items. Just send us a picture on order@pivoteka.bg.

 Price sheet approx. rates !expected 3.9% increase from Sept the 1st 2024!